Q-nomy's Patient Experience Blog
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Click to read the full articleAn interview with Q-nomy chairman Avi Bar Yehuda, following up on the previous article discussing Q-nomy's OmniService solution and its contribution to patient experience during and after the pandemic.
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Click to read the full articleThe future of omnichannel healthcare systems changed almost overnight upon the outbreak of COVID-19. While internal corporate communications immediately moved to video channels like Zoom and Teams, patient care initially transitioned to the telephone, Email, and chat...
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Click to read the full articleThe term "omnichannel" describes how technology enables the use of multiple channels for customer interactions, and the meshing of various communication platforms together so an interaction can jump between channels. This, however, is all very technical. Omni-Service takes the concept one step further.
