Q-nomy's Patient Experience Blog
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Operational silos in healthcare generate patient dissatisfaction and operational waste. Q-nomy bridges these silos by offering a complete patient centric BPM solution.
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By offering omni-channel patient journey management, as well as interactive communications between healthcare providers and patients, Q-nomy took the extra step that was needed to deliver a full patient-centric BPM solution. But why do healthcare providers need such a solution?
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In recent posts we discussed the importance of interactive communications between healthcare providers and patients. These channels, digital in nature, augment the patient’s physical visit to the clinic resulting in a true omni-channel patient journey and experience, which healthcare providers can leverage to create more value both for themselves and for their customers.