Q-nomy's Patient Experience Blog

The future of omnichannel healthcare systems changed almost overnight upon the outbreak of COVID-19. While internal corporate communications immediately moved to video channels like Zoom and Teams, patient care initially transitioned to the telephone, Email, and chat...

It is possible to deliver more positive customer experiences in the “new normal.” Adapting with changing times and navigating uncharted waters should still be done through a focus on exceptional customer satisfaction. How is your business evolving and adapting to provide more optimal customer experiences through improved scheduling communications? Innovative solutions for customer flow management, scheduling, back-office management, customer communications, and engagement can help.

Nashville Tennessee, located in the Heart of Country Music is where NatCon 2019 sang the tune of current innovations and addressed gaps to be filled in Behavioral Health.  Thousands of physicians and professionals joined us to discuss the challenges they each faced in today’s Behavioral Health market, and how pioneering innovations are bridging the gap between patient, provider, and payer.