Q-nomy's Patient Experience Blog

The term "omnichannel" describes how technology enables the use of multiple channels for customer interactions, and the meshing of various communication platforms together so an interaction can jump between channels. This, however, is all very technical. Omni-Service takes the concept one step further. 

The annual HIMSS conference continues to be a highpoint for Q-nomy. 
Just like last year, our booth was busy with people inquiring about our robust Q-Flow platform and all it has to offer for their unique enterprises.  Many visitors to our booth felt they alone struggled to meet customer satisfaction expectations. As they discovered after chatting with our skilled team or booking a short demo, their challenges were very common.