Q-nomy's Patient Experience Blog
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Q-nomy's concept of avatar queuing has definitely made an impact. It is a unique solution where the patient's place in line is presented not in the form of numbers or letters, but as a cartoon figure – an "avatar". Let's look at a few options to enhance the solution, which our Q-Flow platform can support.
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Clinics are busy places. At any point in the day, there can be a sudden influx of unexpected patients. Other days, staff and resources can be underutilized. You can control this situation by offering appointments at your facility to your existing patients and to manage new patients as well. This allows you to ensure you have the required resources on site for the appointments and manage your staffing levels more effectively.